Track Your Order
Track Your Order
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your package.
How to Track
- Check your inbox (and spam/junk folder) for an email from Urivie with the subject “Your order is on its way”
- Click the tracking link in that email, or copy your tracking number and paste it into the carrier’s tracking page
- Your package status will update within 24–48 hours of dispatch
Estimated Delivery Times
- United States: 5–8 business days
- Canada: 7–10 business days
- United Kingdom: 5–8 business days
- Australia: 7–12 business days
- New Zealand: 8–14 business days
Can’t Find Your Tracking Number?
If you haven’t received a tracking email within 3 business days of placing your order, please check your spam folder first. If it’s not there, contact our support team and we’ll look into it right away.
Package Hasn’t Arrived?
If your order has not arrived within 14 business days of the dispatch date, please reach out to us. We’ll investigate and resolve the issue promptly.
Contact Support
US: +1 601 680 9567 | UK: +44 784 868 8998
support@urivie.com
Mon–Fri, 9am–6pm