Terms of Service
Terms of Service
Last updated: June 2026
By accessing or placing an order on urivie.com (“the Site”), you agree to be bound by these Terms of Service. Please read them carefully before using the Site.
1. About Us
Urivie sells discreet incontinence products to customers in the United States, Canada, United Kingdom, Australia, and New Zealand. Our registered address is 6043 State Highway 75, Huntsville, TX 77340, United States.
2. Products & Descriptions
We make every effort to ensure product descriptions, images, and pricing are accurate. However, we do not guarantee that all information is error-free. Product images are for illustration purposes and may vary slightly from the actual item. We reserve the right to limit sales to any person, region, or jurisdiction at our discretion.
3. Pricing & Payment
All prices are displayed in USD unless otherwise stated. Prices may change without notice. We accept all major credit and debit cards. By placing an order, you confirm that all information provided is accurate and that you are authorised to use the payment method supplied.
4. Orders & Cancellations
Once an order is placed, it enters processing immediately. If you need to cancel or modify an order, please contact us within 12 hours at support@urivie.com. We cannot guarantee cancellations after this window, but we will always try our best to assist. We reserve the right to refuse or cancel any order at our discretion, in which case a full refund will be issued.
5. Shipping
We ship to the US, Canada, UK, Australia, and New Zealand. Estimated delivery times are provided as a guide only and may vary. We are not responsible for delays caused by customs, carriers, or events beyond our control. Please review our full Shipping Policy for details.
6. Returns & Refunds
We offer a 30-day satisfaction guarantee. Please review our Return & Refund Policy for full details on eligibility and the returns process.
7. Intellectual Property
All content on this website, including text, images, logos, product designs, and code, is the property of Urivie and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Urivie shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products, website, or services. Our liability is limited to the value of the order in question.
9. Governing Law
These terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles.
10. Changes to These Terms
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of the Site after changes constitutes your acceptance of the revised terms.
Contact Us
US: +1 601 680 9567 | UK: +44 784 868 8998
support@urivie.com